Service Terms & Conditions

Service Terms and Conditions


  • Pre-bookings are required 24-48 hours in advance to ensure availability and confirmation of booking to avoid disappointment.
  • All bookings are only confirmed once pre-payment is received.


  • All prices quoted are GST inclusive.
  • All prices quoted are direct prices only and subject to cancellation.

Payment Options:

  • All major Credit Cards, EFTPOS and Cab Charge accepted.
  • Invoicing is available for all client requirements.


Invoices will be issued for each transfer (or weekly for single vehicle transfers) and must be paid within 7 business days.

Cancellation Policy and Refunds:


  • Cancellation greater than 24 hours before pick up/ departure/arrival – full refund applies.
  • Cancellation less than 24 hours before pick up/departure/arrival – no refund applies.

Out’n’Back Pub Crawls



  • Any deviations are at extra cost and will be pre-quoted as and when requested.
  • All vehicles waiting time is charged at $100 per hour (or part thereof in 15 minute intervals).

Prepaid half and full day bookings:

Pre-booked fee start at $110 per hour (minimum three hours). If vehicle is pre-booked for a certain number of hours and not fully utilised, the full number of pre-booked hours will be charged.